National Debtline England & Wales

Money, Advice, Trust

Contacting National Debtline

• Call 0808 808 4000 Monday to Friday 9am-9pm and Saturday 9.30am-1pm or email us for advice
• Contact us

Debtline for other regions

• England and wales
• Scotland

Contact Us | England & Wales

How do I contact National Debtline?

FREEPHONE: 0808 808 4000
Monday to Friday 9am to 9pm
Saturday 9.30am to 1pm
24-hour voicemail. Please leave a message to request an information pack or factsheet.

FAX: 0121 410 6230

POSTAL ADDRESS:

National Debtline
Tricorn House,
51-53 Hagley Road,
Edgbaston,
Birmingham
B16 8TP

Email Us

For debt advice, please complete the form below to send us your details. We aim to respond to email enquiries within seven working days.

Please note we are currently experiencing difficulties in replying to emails from certain internet service providers. If your email account is with Yahoo, Hotmail or AOL you may not receive a reply to your email query. Please phone or write to us instead for advice.

* Mandatory fields

Title:	Please Choose No Title Mr Mrs Miss Ms Dr Other *
First Name:	*
Last Name:	*
Agency/company name (if applicable):
National Debtline CRM case number (if known):
Age:	Select 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 *
Gender:	Select Female Male *
Employment status:	Select Armed Forces Caring for Dependents Full-time employment In prison Part-time employment Pensioner Self-employed Sick Student Temping Unemployed *
Housing Status:	Select Boarding Parents Homeless Owned Outright Mobile Home Mortgage Other Rented Shared Ownership Tied Accommodation *
Do you have any dependant children living with you?:	yes 0 1 2 3 4 5 6 7 8 8+ no *
Level of debt:	Select None £1-£5,000 £5,000-£15,000 £15,000-£25,000 £25,000-£50,000 £50,000-£100,000 £100,000+ Not applicable *
County:	Select Aberdeenshire Angus Argyll Avon Ayrshire Banffshire Bedfordshire Berkshire Berwickshire Borders Bristol Buckinghamshire Caernarfonshire Caithness Cambridgeshire Cardiganshire Carmarthenshire Channel Isles Cheshire Clackmannanshire Cleveland Clwyd Cornwall County Antrim County Armagh County Down County Durham County Fermanagh County Londonderr County Tyrone Cumbria Denbighshire Derbyshire Devon Dorset Dumfriesshire Dunbartonshire Dundeeshire Durham Dyfed East Lothian East Sussex East Yorkshire Edinburgh (City) Essex Falkirk Fife Flintshire Glasgow Gloucestershire Greater London Greater Manchester Guernsey Gwent Gwynedd Hampshire Herefordshire Hertfordshire Highland Inverclyde Inverness-Shire Isle Of Arran Isle Of Barra Isle Of Benbecula Isle Of Bute Isle Of Canna Isle Of Coll Isle Of Colonsay Isle Of Cumbrae Isle Of Eigg Isle Of Gigha Isle Of Harris Isle Of Iona Isle Of Islay Isle Of Jura Isle Of Lewis Isle Of Man Isle Of Mull Isle Of North Uis Isle Of Rum Isle Of Scalpay Isle Of Skye Isle Of South Uis Isle Of Tiree Isle Of Wight Isles Of Scilly Jersey Kent Kincardineshire Kinross-Shire Kirkcudbrightshir Lanarkshire Lancashire Leicestershire Lincolnshire Merseyside Mid Glamorgan Middlesex Midlothian Monmouthshire Morayshire Nairnshire Norfolk North Humberside North Yorkshire Northamptonshire Northumberland Nottinghamshire Orkney Oxfordshire Peeblesshire Pembrokeshire Perthshire Powys Renfrewshire Ross-Shire Roxburghshire Rutland Selkirkshire Shetland Shropshire Somerset South Glamorgan South Humberside South Yorkshire Staffordshire Stirlingshire Suffolk Surrey Sutherland Tyne And Wear Warwickshire West Glamorgan West Lothian West Midlands West Sussex West Yorkshire Wigtownshire Wiltshire Worcestershire *
Country:	Select England Scotland Wales Ireland Northern Ireland Europe North America South America Africa Oceania Asia *
	If you live outside of the UK, please select your region or country from the drop down menu given. We can only provide advice that relates to the current law on debt related issues in England, Wales and Scotland.
Email:	*
	This is the e-mail address we will reply to
Telephone:
	If you provide your telephone number we will assume you have no objection to us ringing you on this number
Question/Text:	To give you as much advice as possible please include details of any benefits you are receiving and your level of income in your email. Make sure you tell us if you are using weekly or monthly figures.
	IMPORTANT:If you would like information to be sent to you by post you must include your address in the message to us.

Please supply as much detail about your situation and the nature of your enquiry as possible. This will allow National Debtline to give useful advice in return.

Our advice is based upon the information provided by the e-mail enquirer and we cannot be held responsible for errors or omissions caused by incomplete or misleading information being given to NDL by the enquirer.

Any e-mail received by National Debtline that we decide contravenes our equal opportunities policy will be sent a standard response to that effect and no further reply will be given.

We can only provide advice that relates to the current law on debt related issues in England, Wales and Scotland.

Confidentiality
We assume that by making an enquiry by e-mail that you agree to us replying to the e-mail address that you have given us. Please be aware that our e-mail software allows National Debtline to view the return e-mail address that you have given us. You need to be aware that our reply may not be completely confidential if you share an e-mail address at home or at work. Beware: The National Debtline address maybe automatically recorded in your e-mail address book. You can help to protect your anonymity by using a web mail address such as Hotmail or Yahoo.

Data Protection
We guarantee that any information you give us about your situation will be kept strictly confidential. We keep your enquiry on our system for 6 years under Data Protection Act Guidelines. You have the right to request a copy of your file by writing to National Debtline. Please contact us if you do not want us to keep your details on file. If we do not hear from you we will take it that you agree to us doing so.

Back to top Phone us for advice 0808 808 4000