Debt Advice | England & Wales

Visit My Money Steps for interactive advice online

or call National Debtline free on 0808 808 4000

  • Monday – Friday 9am-9pm
  • Saturday 9.30am-1pm
  • or email us for debt advice

If you're looking for advice on a debt problem there are several ways you can obtain help and information.

PHONE US on Freephone 0808 808 4000

E-MAIL US

SEARCH our library of factsheets to find the information you need.

Visit our interactive online advice service My Money Steps for personalised advice 24 hours a day.

Phone us for advice 0808 808 4000

Section 1 | Self Help Pack

Self Help Pack

Download our self help pack that contains all the information and standard letters you need to deal with your own debt problem.

This pack shows you four simple steps to dealing with your debts.

Select the sections that are relevant to you:

Requires Adobe Acrobat reader

The pack is designed to help you to deal with your debts in a step by step way.
You should check all the sections to make sure you have all the information you need.

Or you can download the pack Requires Adobe Acrobat reader in its entirety.
CAUTION: You should only download this pack if you have a fast internet connection (2.22 MB file).

Section 2 | Fact sheets, guides & review packs

Search through our library -

I would like information on:

Section 3 | Personal Budget Sheet

Personal Budget Sheet

Complete a Personal Budget Sheet

This helps you to:

You can download and print off a blank personal budget sheet or budget summary.

If you need any further help please call us on 0808 808 4000.

Section 4 | Debt options

There are lots of ways in which you can deal with your debts. There may be an option that works for you depending upon your circumstances. If you want more advice about any of the options, phone us for advice.

Look at what options you may have for paying back your debts which we have set out with an explanation of how each option works and what the advantages and drawbacks are for each option. Options for dealing with your debts

Section 5 | Sample Letters

This section is designed to generate letters and send them to your creditors.

Please select a letter from the drop down menu below, then choose from either 'preview letter' to see an example, or 'write letter' to complete the template for your chosen letter.

Please be aware, if you have a 'pop-blocker' active on your browser so that you prevent annoying windows popping up, this may prevent you from viewing the sample letters. Should this happen we recommend you temporarily disable your 'pop-blocker' to view the letters.

Requires Adobe Acrobat reader


Section 6 | How to get your own copy of our information

Don't forget to include your name and address.

Section 7 | Frequently Asked Questions

Search through our library of Frequently Asked Questions to see if there is an answer relevant to you.

Site information