Factsheet | Individual Voluntary Arrangements (IVA)

What is the National Debtline IVA pilot?

National Debtline are currently running a pilot scheme, where we can refer you to an insolvency practitioner (IP) from our special panel for an individual voluntary arrangement (IVA) that follows the new Insolvency Service IVA Protocol.

Our panel of IPs have agreed the following.

  • Any IVA that National Debtline refers will follow the IVA Protocol.
  • You will not be charged upfront fees and you will not be asked to make any payments until the IVA proposal has been agreed by your creditors.
  • You will be able to take further independent advice from National Debtline whenever you want to.
  • Your IP should keep you fully involved about your IVA and should make sure you fully understand what the IVA will mean for you.

What is the IVA protocol?

The Insolvency Service has drawn up an IVA Protocol which applies from 1 February 2008. This provides guidelines for IPs on how a straightforward consumer IVA should be drawn up and how the IP should behave. It covers how the IP should look at your income and expenditure, how your creditors should treat your IVA proposal and how any equity you have in your home should be dealt with. For more information on the IVA Protocol see the National Debtline IVA fact sheet.

How do I qualify?

If you want to be considered for an IVA under our pilot scheme you need:

  • at least £15,000 of debt;
  • at least three debts across at least two different creditors;
  • to be able to afford to pay approximately £200 towards the IVA every month (you can also put in a lump sum or any assets you have).

What do I do next?

If you are interested in setting up an IVA through National Debtline, phone us for advice. We will be able to discuss an IVA with you, as well as advising you on what other options you may have for dealing with your debts.

What is an IVA?

There is an alternative to bankruptcy called an 'individual voluntary arrangement' (IVA). This is a formal arrangement through the county court to pay an agreed amount off your debts over a shorter period. Any debt left at the end of the IVA is written off. IVAs can be set up in a number of different ways, either as a monthly instalment plan over a fixed term (normally five years), or a short term arrangement if you have a lump sum to put forward. Some IVAs are a mixture of both.

Is an IVA suitable for me?

An IVA may be a suitable option for you if you have money available every month to pay towards your debts and/or a lump sum or assets that could be included. You would normally need to have the following:

What is the procedure for an IVA?

An IVA has to be set up by an insolvency practitioner (IP). An insolvency practitioner is usually an accountant or solicitor who is authorised to set up IVAs. Once an IP has agreed to make an IVA proposal for you they can apply to the county court for an 'interim order'. This stops your creditors from starting bankruptcy proceedings against you.

It also stops any other enforcement action without the court's permission whilst the interim order is in force.

INFORMATION
From 1 January 2003 you can put forward an IVA proposal without applying for an interim order first. This may reduce your costs but means your creditors can still take enforcement action against you until the IVA is agreed.

You can ask for an IVA even after you have gone bankrupt. See the section on 'Fast Track IVAs'.

There are no rules on how much debt you have to be in before you can ask for an IVA.

If 75% of your creditors 'by value' who actually vote agree to the IVA then the rest are bound by the IVA even if they voted against it or did not vote at all. 'By value' means the creditors to whom you owe 75% worth of debt not the number of creditors you have. So if the creditors to whom you owe the highest amount vote against the proposal then the IVA may not go through.

Once the IVA is agreed your IP will supervise the arrangements and make sure you make the payments. If a creditor comes to light after the IVA has been agreed, they can claim the amount they would have received as if they had been included in the IVA at the start.

WARNING
If the IVA does not go through then you are back to the same position as you were in before you made the application. You will have to negotiate with all your creditors separately. You also may have lost money in fees and costs for the IVA application. Think carefully before you decide what to do next. It may not be a good idea to apply for a new IVA unless your circumstances have changed and you can improve the proposal you made before. Phone us for advice.

INFORMATION
Bear in mind that if you have applied for an interim order, you have to wait 12 months before you can apply for another interim order. You don't usually need one to apply for an IVA.

What is the IVA protocol?

The Insolvency Service has drawn up an IVA protocol which applies from 1 February 2008.
This provides guidelines for IPs on how a straightforward consumer IVA should be put together and how the IP should behave. The protocol has been set up to make the IVA process quicker and simpler for IPs, creditors and for you as the applicant.

The IVA protocol covers the following areas:

WARNING
Not all IPs use the IVA protocol and because each IVA can be very different, not all IVAs can follow the protocol. Make sure you ask about the IVA protocol before you agree an IVA proposal with your IP. If your IP says that your case is not straightforward and you cannot have an IVA that follows the protocol, make sure you understand why. If you are not sure about this, phone us for advice.

What about my home?

WARNING
You need to be careful when looking at taking out a new mortgage or secured loan. It may be difficult to find a loan from a reputable lender at a good rate of interest because your credit rating may not be good enough.

You must discuss this with your IP and get advice to make sure you can afford the new payments or you could be putting your house at risk.
Phone us for advice.

How do I find an insolvency practitioner?

WARNING
Be careful of companies who suggest the can put you in touch with an IP if you pay them a fee. These are known as 'ambulance chasers'.
You can contact an IP directly without going through another company.

There is a searchable directory of IPs on the Insolvency Service website.

The Insolvency Practitioners Policy Section
The Insolvency Service
PO Box 203
5th Floor
21 Bloomsbury Street
London
WC1B 3QW
Tel: 0845 602 9848
www.insolvency.gov.uk

There is a searchable directory of IPs on the website of the IP trade body.

The Association of Business Recovery Professionals
8th Floor
120 Aldersgate Street
London
EC1A 4JQ
Tel: 020 7566 4200
www.r3.org.uk

ADVICE
There is an Insolvency Service publication called 'The Directory of Authorised Insolvency Practitioners'. This is kept in local reference libraries. It lists IPs by area and who regulates them. If they are not licensed then you should not use their services.

We can also give you details of some IPs but are not in a position to actually recommend any companies listed. Phone us for advice.

Fees

All IPs will charge fees for setting up and supervising an IVA. Fees vary between different firms but typical fees can be £4,000 or more.

These fees are usually added to your debt and paid in with your monthly payments over the term of the IVA. Many IPs will offer an initial free meeting to look at whether an IVA is suitable in your situation. Some IPs will demand an up-front fee before putting forward the IVA proposal. This could mean that if the proposal is refused by your creditors, you will lose the money you have paid in.

What if I can't pay the IVA once it is agreed?

If your circumstances change and you are unable to keep up with your payments, your IP can ask the creditors to accept lower payments and agree a 'modified' IVA. The IP may charge you a fee for doing this. If you cannot make any payments or your creditors refuse to accept lower payments, your IVA may fail. If this happens, the IP may allow you to consider other options. The IP is able to petition for your bankruptcy, but this will not happen in all cases.

If your IP decides not to make you bankrupt, then your creditors can take action against you instead. It is very important to agree payment arrangements with each of your creditors separately to stop this happening.

What are the advantages of an IVA?

What are the disadvantages of an IVA?

Fast track IVA

From April 2004, under the Enterprise Act, there are new rules on how to get an IVA after you are made bankrupt. You can apply for a Fast Track IVA by putting a proposal to the official receiver even after you are bankrupt.

The official receiver may agree to act as supervisor of the IVA if they feel it will produce a better deal for your creditors than they would receive through bankruptcy.

Where will details be kept about my IVA?

Public register

Records of IVAs are kept on a public register called the Individual Insolvency Register. You can make a free search either in person, by post or on-line. A copy of the search form can be printed from the website below or you can ask the Insolvency Service to send you a form. Your IVA will remain on the register until it is completed or terminated.

The Individual Insolvency Register
The Insolvency Service
5th Floor, West Wing
45 - 46 Stephenson Street
Birmingham
B2 4UP
Tel: 0121 698 4000
Fax: 0121 698 4406
www.insolvency.gov.uk

You can also search the register in person by visiting your local official receiver's office.

Credit reference agency files

Records of IVAs are normally held for six years on credit reference agency files. If the IVA lasts longer than six years, it will remain on your credit file until the date the IVA ends. The IVA is marked 'complete' by the credit reference agency when they are informed of this by the IP supervising the IVA. Make sure you send a copy of the letter from your IP to the three credit reference agencies so that your credit file is updated.

Fact sheet

We have a fact sheet on 'Credit reference agencies', which may be of assistance to you. Phone us for a copy.

Complaints about insolvency practitioners

To complain about an insolvency practitioner you need to find out which authorising body they are registered with. This should be given to you by your IP. You should first make your complaint in writing to your IP. If you are still not happy then write to the authorising body for your IP. There is a useful leaflet called 'How to make a complaint against an insolvency practitioner'. You can get this from the Insolvency Service or phone us for advice.

INFORMATION
If the insolvency practitioner is acting on behalf of a trustee in bankruptcy you need to complain to the official receiver first, followed by the Insolvency Service.

Useful addresses

Law Society Legal Complaints Service
Victoria Court
8 Dormer Place
Leamington Spa
CV32 5AE
Tel: 01926 820 082
www.legalcomplaints.org.uk

The Competent Authority
The Secretary of State for Trade & Industry
(SoS)
Insolvency Practitioner Unit
4th Floor, Ladywood House
45 - 46 Stephenson Street
Birmingham
B2 4UZ
Tel: 0121 698 4430
www.insolvency.gov.uk

The Institute of Chartered Accountants
(ICAEW)

Silbury Court
412 - 416 Silbury Boulevard
Central Milton Keynes
MK9 2AF
Tel: 01908 248 100
www.icaew.co.uk

The Association of Chartered Certified Accountants (ACCA)
10 - 11 Lincoln's Inn Fields
London
WC2A 3BP
Tel: 020 7059 5917
www.accaglobal.com

The Insolvency Practitioners Association
Valiant House
4 - 10 Heneage Lane
London
EC3A 5DQ
Tel: 020 7623 5108
www.insolvency-practitioners.org.uk

For details of company liquidations or company disqualifications contact:

The Registrar of Companies
Companies House
Crown Way
Maindy
Cardiff
CF14 3UZ
Tel: 0870 33 33 636
www.companieshouse.gov.uk

Remember: You can always Phone us for advice about any difficulty you are having in dealing with your debts

0808 808 4000

© Copyright National Debtline 1994 (updated December 2008).

Whilst we endeavour to keep the content of our website as up to date as possible, National Debtline cannot be held responsible for any changes in legislation or for developments in caselaw since this information was published.

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